3 jobs found in malacca

To ensure that only on - duty employees are allowed to enter the hotel premises. To ensure that off duty employees are not allowed entry without permission of the department head concerned. Should permission be granted, the staff shall record on the ‘off duty staff movement logbook. To ensure that no ex-employees enter the hotel premises without approval of the Human Resources Manager or Security Manager or Duty Manager. To report and detain any hotel staff other than those authorized to be on the floor. To ensure that no hotel property to be taken out without proper authorization from the relevant Head of Department. To ensure that on duty employees intending to leave the hotel premises on specific purpose e.g. going to bank, etc. shall produce written approval or “Employees movement form” to be filled by the department concerned. To ensure that the day-to-day routine relating to search of employees’ parcel must be strictly adhered to. Ensure that unauthorized...

Handling of clients enquires by phone calls & general email. Coordinating internal and external mailings, email blast & tele marketing Assisting HOS & Sales Team in the typing & sending of general quotations, contracts, corporate rates & Event Order To ensure all confirmation functions are well coordinated. To arrange and communicate with other related operation departments and to liaise with the organizer on latest/last minutes requirements. To check the quality of food before & during events for all meals. To ensure events requirement all in order before the event start. To prepare pro forma invoice & tax invoice. Distribution to client & account department Assist on follow up of quotation (cutoff date) & confirmation (Payment mode)

Extend warm welcome and help to every hotel guest / patrons / passer by greeting “Welcome to Casa del Rio”, “Welcome back” or “How may I assist you?” Bid farewell and express appreciation to all departing guest by saying “Thank you”, “See you again” and “Have a safe journey back. To prepare welcome amenities of cold towels and sorbets for all arriving guest. Mango leaves should be written nicely with guest name in advance. Ensure that fresh bougainvillea available to welcome the guest To conduct quick inspection for arrival rooms. Inspection must be documented in form of checklist. Any unsatisfactory must be highlighted to Housekeeping or Maintenance.   C hecking in of guest must be done efficiently according to the policy and fundamentals outlined by the hotel. All guests must be escorted to room and Senior Crews are responsible to explain on all hotels facilities. Guest folio must be updated after the guest has successfully checked in to the room. Registration...