12 jobs found in malacca

JOB DESCRIPTION We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction. Job responsibilities: • Ability to perform guest check-in and check-out. • Ability to answer & handle room reservations. • Ability to handle guest request & relation matters efficiently. • Able to provide exceptional customer service at all times. • Ability to plan and prioritize jobs to exceed expectation. • Ability to perform cashier and night audit tasks. • Maintain hotel guest information. • Other duties and responsibilities as assigned. Job requirements: • Fresh graduates or SPM school-leavers are encouraged to apply • Good verbal communication skills in English  ,...

Manage and oversee the entire restaurant operation Deliver superior guest services  Ensuring guest satisfaction Plan and develop guest loyalty programs Plan new and update existing menus Plan and develop the overall restaurant marketing strategy Respond efficiently to customer questions and complaints Organize and supervise shifts Manage and lead staff Training and evaluate staff performance Estimate consumption, forecast requirements and maintain inventory Manage restaurant supplies Control costs and minimize waste Monitor operations and initiate corrective actions Implement innovative strategies to improve productivity and sales

Conducting routine inspections of premises and equipment. Performing preventative maintenance. Handling basic repairs and maintenance. Overseeing contractors when professional repairs are necessary. Diagnosing mechanical issues and correcting them. Repairing machines, equipment, or structures as necessary.

Performs all the duties of an HVAC Mechanic. Performs repairs for the heating, ventilation, air-conditioning and refrigeration systems in the hotel facilities. Respond and attend to guest repair requests.  Communicate with guests or staff to resolve any HVAC maintenance issues. Makes periodic rounds to all area to support equipment and maintains operating log of conditions observed. Visually inspect tools, equipment, or machines. 

Assisting other chefs. Preparing ingredients by measuring, chopping, seasoning or mixing them. Cooking as a line cook when needed. Overseeing inventory and receiving deliveries. Mitigating food costs by rotating food items. Monitoring stocks and disposing of expired ingredients.

Performing vendor research and selection to enhance profitability, reducing operating costs and boosting efficiency Maintaining cordial working relationships with vendors and supervising vendor activities Signing and reviewing purchasing agreements with vendors, monitoring their performance and renegotiating contracts Using quarterly and annual data to determine purchasing needs and performing inventory management Managing purchase orders, overseeing shipping schedules and maintaining purchase records  Liaise with storekeeper to ensure all products arrive in good condition

To ensure the customer is wearing a valid and correct wristband, assist in wristband banding, ensure no outside foods & drinks, to be brought into the water park. Responsible to assist in removing wristband at Exit to prevent re-entering or recycling of wristband. To delight customers by ensuring them a pleasurable experience by greeting, communicate in a polite manner and exercising graceful guest relation skills. To attend to customer needs, handle guest related issues including Lost & Found items, feedback and complaints, as well as have a good product knowledge to explain on activities and promotions.

Supervision of Kitchen Staff and rotating Staff working in the kitchen Responsible for scheduling the staff Supervision of daily and weekly food service cleaning schedules. Understand and assist with the food purchasing and receiving; order food supplies and kitchen equipment, as needed. Maintain sanitation and safety standards in the kitchen area. Keep weekly and monthly cost reports.

Develop new menu options based on seasonal changes and customer demand. Ensure that kitchen activities operate in a timely manner. Resolve customer problems and concerns personally. Monitor and record inventory, and if necessary, order new supplies. Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating. Manage the kitchen team in the executive chef's absence.

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed.

Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Assist in the set up and preparation, and provide service duties for functions as required Ensure that all front of house and guest areas are well maintained at all times

Perform all check-in and check-out tasks Register guests collecting necessary information Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments