8 jobs found in langkawi

The role of the Duty Manager is to ensure that the requests and needs of all guests are accommodated. To be responsive to the instructions of the Rooms Division Manager.   The Duty Manager will be responsible for the smooth operation of the Front Office department during shift, acting as the management representative for the Hotel to ensure complete guest and patron satisfaction.  This manager will assist the Rooms Division Manager with all aspects of departmental operations, making business decisions for the unit in the absence of thereof, taking into account the Hotel’s philosophies, standards and procedures.  The Duty Manager will ensure that ambassadors act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

Ensuring that first and last impression of customer is a favorable one. To provide professional, efficient and responsible bar service as required on standards & procedures by utilizing technical and social skills and brand standard to enhance customer satisfaction. Carry out all your duties and job functions in which you may be instructed from time to time by the Company, or persons acting on behalf of the Company. Comply with all rules and regulations of the Company.

To organize the Food & Beverage function within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits.  Focus to be on driving revenue to achieve set budgets, marketing & promotions, setting and maintaining high service standards and positioning the resort and a premier F&B venue. The Food & Beverage Manager will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained. The Food & Beverage Manager responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and ambassador satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements...

To meet, greet, seat, treat and ensure guest satisfaction by providing excellent hospitality in a friendly, competent and professional manner, throughout the restaurant and bar putting ‘Commitment to Excellent’ skills into practice. utilizing technical and social skills and brand standards to enhance customer satisfaction. Ensures that customer’s impression is a favourable one, promotes and fosters teamwork among colleagues. Person in-charge in coordinating seating and reservation arrangements. Carry out all your duties and job functions in which you may be instructed from time to time by the Company, or persons acting on behalf of the Company. Comply with all rules and regulations of the Company.

The Executive Housekeeper is responsible for the smooth co-ordination and supervision of the entire Housekeeping department, which includes rooms and designated public area. The Executive Housekeeper makes business decisions for the unit, taking into account the Resort’s philosophies, policies, standards and procedures and is responsible for both the day to day running and longer-term strategic development of the Department. The Executive Housekeeper is responsible for providing guest services, supervision, direction and leadership for the entire section of Housekeeping unit. He/she is to ensure all the departments under his/her operates effectively and is in accordance with the objectives, the highest level of performance and quality standard established by Dash Resort Langkawi. Drawing upon the specialist and support departments for advice and assistance, the Executive Housekeeper is responsible for the unit’s Strategic Business Planning, Administration, Human Resources...

1.     LAUNDRY MANAGER JOB DESCRIPTION POSITION SUMMARY:  The Laundry Manager is responsible for ensuring that all laundry services within the property meet the highest possible standards. A Laundry Manager controls and oversees all laundry operators, laundry supplies and materials to ensure maximum efficiency in performance in the department. He/she ensures that the laundry equipment's are well maintained to function properly and has to have the ability to work effectively with Engineering/Maintenance or relevant department/section to ensure a smooth daily operation. The Laundry Manager manages the department budget and expenses to ensure operational needs and financial objectives of the hotel are met. He/She must ensure compliance with all policies, standards and procedures.   DUTIES AND RESPONSIBILITIES:   ·       Developing and putting into operation the current system and technical advancement in the field of Laundry...

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:   1.     ASSISTANT LAUNDRY MANAGER/ SUPERVISOR JOB DESCRIPTION POSITION SUMMARY:  To ensure that the Main Laundry and equipment is cleaned, supervised, and establish work schedule and to ensure correct cleaning materials with correct method and well maintained.   DUTIES AND RESPONSIBILITIES: To train, coach, council, support, and delegate the laundry attendants. ·       To Supervise and to establish regular work schedules for Laundry Attendants ·       To Supervise and directs the workflow and production assignments to ensure the most effective and efficient use of resources. ·       To Ensure the correct cleaning materials and correct methods are used as indicated in the instruction booklets and to ensure the laundry equipment is kept in good working order. ·...

Managing Butler Services • Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. • Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. • Manages VIP guests’ schedules as appropriate to support potential needs. • Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. • Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. • Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals...