RM3,000 - RM3,300 monthly
Dash Resort Langkawi
Dash Resort Langkawi, Jalan Pantai Tengah, Mukim, Langkawi, Kedah, Malaysia
The role of the Duty Manager is to ensure that the requests and needs of all guests are accommodated. To be responsive to the instructions of the Rooms Division Manager.
The Duty Manager will be responsible for the smooth operation of the Front Office department during shift, acting as the management representative for the Hotel to ensure complete guest and patron satisfaction. This manager will assist the Rooms Division Manager with all aspects of departmental operations, making business decisions for the unit in the absence of thereof, taking into account the Hotel’s philosophies, standards and procedures.
The Duty Manager will ensure that ambassadors act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.