1 jobs found in klang

As a room division manager, your primary responsibility is to oversee the front office and housekeeping departments, ensuring the efficient operation of guest services, room accommodations, and housekeeping services. With strong leadership skills, strategic vision, and a commitment to excellence, you lead a team of staff members in delivering exceptional guest experiences, maintaining high standards of cleanliness and comfort, and maximizing revenue opportunities within the room division. Duties and responsibilities Front office management Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery. Reservation management Oversee the reservation, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels....