3 jobs found in genting highlands

Responsibilities: Greet and welcome guests upon arrival with a friendly demeanor. Register guests and assign rooms, ensuring all check-in procedures are followed. Process check-outs efficiently and accurately, handling payments and providing receipts. Manage reservations and bookings, both in person and over the phone. Provide information about hotel amenities, services, and local attractions. Handle guest inquiries and resolve issues promptly and professionally. Maintain a clean and organized front desk and lobby area. Assist with administrative tasks as needed, such as filing, faxing, and emailing. Requirements: Previous experience in a similar role is preferred but not required. Excellent customer service and communication skills. Ability to handle multiple tasks and remain calm under pressure. Proficiency in computer systems. Flexibility to work shifts, including evenings, weekends, and holidays. What We Offer: Hostel...

Summary: The Duty Manager is responsible for overseeing the daily operations of the hotel, ensuring guest satisfaction, and handling any issues that may arise. This role is pivotal in maintaining the high standards of service and hospitality that our guests expect. Job Description Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. Assist with room assignments, monitor room availability and oversee the efficient operation of the reservation system. Ensure compliance with all health and safety regulations and maintain the highest standards of cleanliness and hygiene in the front office area. Maintain effective communication with other departments, such as housekeeping and maintenance to ensure guest satisfaction and operational efficiency. Prepare...

Job Description Conduct preventive maintenance to ensure all equipment and systems operate efficiently. Troubleshoot and repair any issues with the hotel's facilities and equipment. Respond promptly to maintenance requests from guests and staff. Maintain accurate records of maintenance activities and repairs. Ensure compliance with health and safety regulations. Collaborate with other departments to address maintenance needs. Qualification High school diploma or equivalent; technical or vocational training is a plus. Proven experience as a maintenance technician or similar role. What We Offer: Hostel Accommodation provided Meal Allowance Opportunities for career growth A friendly and professional work environment