2 jobs found in cyberjaya

As a Guest Services team, you will be expected to provide a warm, friendly and memorable welcome to our guests and to ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service related functions and will be expected to keep up to date with information about services from accommodation to food and beverage as well as maintaining an up to date knowledge of our facilities, pricing and promotions in order to advise guests accordingly. Requirements;  Previous experience within the hotel, leisure or hospitality industry  Good telephone manner and IT Skills  High standard of personal presentation This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve as the development expands and other duties may be required to meet the on-going needs of the company.  Excellent communication and...

We are looking for a reliable and friendly room attendant to join our hospitality team in order to provide super customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.   To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.   Room Attendant Responsibilities: 1) Greeting guests and responding to queries. 2) Changing bed linen and making beds.      Replacing used towels and other bathroom amenities, such as shampoo and soap. 3) Sweeping and mopping floors.      Vacuuming carpets. 4) Dusting and polishing furniture. 5) Cleaning public areas, such as corridors. 6) Reporting any technical issues...